Hornbill Smart Lock Manual: Comprehensive Guide
Hornbill empowers American families with cutting-edge smart home technology, fostering secure and intelligent living spaces. This manual details the M1 Series,
designed for accessibility and robust security.
Hornbill Smart Locks represent a significant advancement in home security, seamlessly blending innovative technology with user-friendly design. Dedicated to enhancing the safety and convenience of American households, Hornbill delivers smart home solutions built for modern living. The M1 Series, in particular, embodies this commitment, offering a sophisticated approach to access control.
These smart locks aren’t simply about replacing traditional keys; they’re about providing peace of mind and greater control over who enters your home. From remote locking and unlocking capabilities to customizable access codes and detailed activity logs, Hornbill empowers you to manage your home’s security from anywhere. The focus is on creating a smart and secure home environment for families.
Hornbill M1 Series Overview
The Hornbill M1 Series Smart Door Lock and Handle is engineered to elevate both security and accessibility within your home. This cutting-edge design integrates seamlessly with your lifestyle, offering a modern aesthetic alongside robust protection. The M1 series isn’t just a lock; it’s a complete access management system.
Featuring advanced encryption and durable construction, the M1 provides a reliable barrier against unauthorized entry. Its intuitive interface, coupled with the Hornbill mobile app, allows for effortless control and customization. From managing user access to monitoring activity, the M1 puts you in command. Developed in Los Angeles, California, the M1 series represents a commitment to quality and innovation in smart home technology.
Key Features and Benefits
The Hornbill M1 Series boasts a suite of features designed for modern living. Enjoy keyless entry with multiple unlocking methods – smartphone, access codes, or traditional keys for emergency override. Benefit from remote control via the Hornbill app, allowing you to lock or unlock your door from anywhere.
Enhanced security is paramount, with features like auto-lock functionality and real-time activity monitoring. User management is simplified, enabling you to grant or revoke access instantly. The M1 provides peace of mind, knowing your home is protected by advanced technology. Its sleek design complements any door style, adding a touch of sophistication while delivering unparalleled convenience and control over your home’s security.

Installation Guide
Proper installation ensures optimal performance and security of your Hornbill M1 Smart Lock. Follow these steps carefully for a seamless and secure setup process.
Unboxing and Component Check
Carefully unpack your Hornbill M1 Smart Lock package. Verify that all components are present and undamaged before proceeding with installation. The box should contain the lock body (front and rear housings), the handle assembly, the cylinder, mounting plates, screws, a user manual – this document – and the emergency key(s).
Inspect each item for any signs of shipping damage, such as dents, scratches, or broken parts. If any component is missing or damaged, immediately contact Hornbill customer support for assistance. Do not attempt to install a damaged lock, as this could compromise its security and functionality. Retain the original packaging for potential returns or warranty claims.
Door Preparation
Before installation, ensure your door is properly prepared to accommodate the Hornbill M1 Smart Lock. Verify the door thickness falls within the supported range (typically 1 3/8″ to 2 1/4″). Check that the door frame is solid and free from significant warping or damage.
Mark the lock position according to the provided template. Carefully drill the necessary holes for the lock body, handle, and cylinder, ensuring accurate alignment. If your door previously had a standard deadbolt, remove it completely. A clean, precise installation is crucial for optimal performance and security. Use appropriate tools and follow the instructions closely to avoid damaging your door.
Lock Body Installation
Carefully align the Hornbill M1 lock body with the prepared holes in your door. Insert the mounting plate and secure it using the provided screws. Ensure the screws are tightened firmly, but avoid over-tightening, which could damage the door or the lock mechanism.
Connect the internal cable to the designated port on the lock body. This cable facilitates communication between the internal components. Gently push the lock body into place, ensuring it sits flush against the door surface. Double-check the alignment before proceeding to the next step. A secure and properly aligned lock body is fundamental for reliable operation.
Handle and Cylinder Installation
Attach the exterior handle assembly to the cylinder, ensuring proper orientation as indicated in the diagrams. Secure it with the provided screws, tightening them until snug but not overly tight. Next, insert the cylinder into the lock body, aligning it with the mounting holes.
Fasten the cylinder using the designated screws, confirming a secure fit. Then, install the interior handle assembly, connecting it to the spindle. Verify smooth handle operation – it should rotate freely without resistance. A properly installed handle and cylinder are crucial for both security and user experience, providing seamless access and a robust locking mechanism.
Battery Installation and Power-Up
Locate the battery compartment, typically found on the interior side of the lock. Open the compartment cover and insert the required batteries (refer to the specifications for the correct type and quantity). Ensure correct polarity, matching the positive (+) and negative (-) markings.
Once batteries are installed, close the compartment cover securely. The lock should automatically power on, indicated by a welcome message on the keypad or a visual signal. If it doesn’t, double-check battery installation. Proper battery installation is vital for optimal performance and reliable operation of your Hornbill smart lock, ensuring consistent security.

Connecting to the App
Seamlessly integrate your Hornbill M1 Series lock with our intuitive mobile application for remote control, user management, and enhanced security features.
Downloading the Hornbill App
To begin, locate the Hornbill app on your smartphone’s app store. For iOS devices, visit the Apple App Store and search for “Hornbill Smart.” Android users should navigate to the Google Play Store and perform a similar search. Ensure you are downloading the official Hornbill app, verified by our developer credentials – Hornbill Technologies Inc.

The app icon features a stylized hornbill bird silhouette against a blue background. Once located, tap the “Install” or “Get” button to initiate the download process. The app size is relatively small, ensuring a quick download even on slower connections. After installation, a Hornbill icon will appear on your home screen, ready for initial setup and device pairing.
Account Creation and Device Pairing
Upon launching the Hornbill app, you’ll be prompted to create a new account. This requires a valid email address and a secure password. We recommend using a unique password not utilized for other online services. After submitting your credentials, you’ll receive a verification email – please click the link within to activate your account.
Next, initiate device pairing. Ensure your Hornbill M1 Smart Lock is powered on and in pairing mode (refer to the ‘Battery Installation’ section). Within the app, tap the “+” icon or “Add Device” option. The app will automatically scan for nearby Hornbill locks. Select your lock from the list, and follow the on-screen instructions to complete the pairing process. A successful pairing will display a confirmation message.
Wi-Fi Connection Setup
To enable remote access and advanced features, connect your Hornbill M1 Smart Lock to your home Wi-Fi network. Within the Hornbill app, navigate to the device settings after successful pairing. Select “Wi-Fi Configuration” and choose your 2.4 GHz Wi-Fi network from the available list. Note: The M1 series currently only supports 2.4 GHz networks.
Enter your Wi-Fi password accurately. The app will then begin connecting your lock to the network. This process may take a few moments. A successful connection will be indicated by a confirmation message and a Wi-Fi icon appearing on the lock’s status display within the app. Ensure a stable internet connection for optimal performance.

Using the Hornbill App
The Hornbill app provides seamless control over your M1 Smart Lock, offering remote access, user management, and customizable settings for enhanced security.
Remote Locking and Unlocking
With the Hornbill app, you gain the convenience of remotely controlling your door lock from anywhere with an internet connection. This feature provides peace of mind, allowing you to ensure your home is secure even when you are away. Simply open the app and tap the lock/unlock icon to instantly manage access.
The app displays the current lock status in real-time, providing immediate confirmation of your commands. This is particularly useful for verifying that a family member has locked the door or granting access to a trusted visitor. Remote operation is a cornerstone of the M1 Series’ accessibility, offering a modern solution to traditional key-based security.
Ensure your smart lock is connected to Wi-Fi for reliable remote functionality.
User Management (Adding/Deleting Users)
The Hornbill app simplifies managing access to your home. You can easily add or delete users, granting or revoking their ability to lock and unlock the door remotely or via access codes. This feature is ideal for family members, guests, or service providers.

To add a user, navigate to the “User Management” section within the app and follow the on-screen instructions. You’ll be able to assign unique access codes or grant full remote control privileges. Deleting a user is just as straightforward, instantly removing their access.

Maintaining control over who enters your home is paramount, and Hornbill’s user management system provides a secure and intuitive way to do so.
Access Code Management
Hornbill smart locks offer robust access code management, enhancing your home’s security and convenience. Within the app, you can generate unique, time-sensitive access codes for guests, service personnel, or family members. These codes can be customized with varying durations of validity – from a few hours to permanent access.
The system allows for multiple active codes simultaneously, each with independent settings. Easily modify or delete existing codes as needed. For increased security, consider utilizing temporary codes that automatically expire, eliminating the need for manual revocation.
This feature provides granular control over entry, ensuring only authorized individuals gain access to your property, bolstering peace of mind.
Activity Log Review
Hornbill’s app provides a comprehensive activity log, offering a detailed history of your smart lock’s usage. This feature records every locking and unlocking event, specifying the method used – whether by physical key, access code, app control, or automatic scheduling.
Each entry is timestamped, allowing you to precisely track when access occurred. User identification is included, indicating which authorized user (or guest) initiated the action. This detailed record provides valuable insight into who enters and exits your home, and when.
Regularly reviewing the activity log enhances security awareness and helps identify any unusual or unauthorized access attempts, contributing to a safer home environment.

Advanced Features
Hornbill M1 Series unlocks enhanced convenience with auto-locking, temporary access codes, low battery alerts, and a reliable emergency key override system.
Auto-Lock Functionality
Hornbill’s auto-lock feature provides a significant boost to your home’s security, automatically securing your door after a pre-set duration. This eliminates the worry of accidentally leaving your home unlocked, offering peace of mind whether you’re rushing out or simply forgetful.
Within the Hornbill app, you can customize the auto-lock timer to suit your lifestyle – choose from intervals ranging from 5 to 60 seconds. The system intelligently detects when the door is fully closed before initiating the auto-lock sequence, preventing accidental lockouts.
To enable or adjust this feature, navigate to the lock settings within the app and toggle the auto-lock option. Experiment with different timings to find the perfect balance between convenience and security for your household. This feature is a cornerstone of the M1 Series’ proactive security approach.
Temporary Access Codes
Hornbill smart locks offer a convenient and secure way to grant access to guests, service providers, or family members without distributing permanent keys. The temporary access code feature allows you to generate unique codes with specified validity periods, enhancing your control and security.
Through the Hornbill app, you can easily create codes for a set number of uses or a defined timeframe – ideal for cleaners, dog walkers, or visiting relatives. Once the code expires or the usage limit is reached, access is automatically revoked, ensuring your home remains protected;
To create a temporary code, navigate to the ‘Access Codes’ section in the app, select ‘Add Code’, and specify the desired duration or number of uses. Share the generated code with the intended recipient, and rest assured knowing your home’s security is maintained.
Low Battery Alerts
Hornbill smart locks are designed with power efficiency in mind, but battery replacement is inevitable. To ensure uninterrupted security, the system provides timely low battery alerts through multiple channels. You’ll receive notifications within the Hornbill app, prompting you to replace the batteries before they are fully depleted.
Furthermore, a visual low battery indicator on the lock itself will illuminate, serving as a quick visual cue. Don’t ignore these alerts! A fully functional lock relies on sufficient power. Proactive battery replacement prevents unexpected lockouts and maintains your home’s security.
The app also provides a battery level percentage, offering a precise indication of remaining power. We recommend keeping spare batteries readily available for swift replacement, ensuring continuous operation of your Hornbill smart lock.
Emergency Key Override
Hornbill smart locks prioritize your security, but also understand unforeseen circumstances may necessitate manual access. Each Hornbill M1 Series lock includes a physical key override as a backup entry method. This feature allows you to unlock the door even during power outages, app malfunctions, or other technical issues.
The emergency key cylinder is discreetly integrated into the lock body. Locate the keyhole and insert the provided key to manually unlock the door. Remember to store the key in a secure, yet accessible location, separate from the lock itself.
While the smart features offer convenience, the physical key provides peace of mind. Regularly test the key override to ensure it functions correctly. This ensures you always have a reliable backup plan for accessing your home.

Troubleshooting
Hornbill provides solutions for common issues like connectivity problems, locking failures, and app errors, ensuring a smooth and secure smart lock experience for users.
Connectivity Issues
If your Hornbill M1 Smart Lock experiences connectivity problems, first ensure your Wi-Fi network is stable and functioning correctly. Verify the lock is within range of your router; excessive distance can cause signal drops.

Check that you’ve entered the correct Wi-Fi password within the Hornbill app during setup. Restarting both your router and the smart lock can often resolve temporary glitches. Confirm your mobile device has a stable internet connection when attempting to control the lock remotely.
If issues persist, try resetting the lock’s Wi-Fi module (refer to the ‘Emergency Key Override’ section for reset instructions). Contact Hornbill support if these steps don’t restore connectivity, providing details about your network setup and error messages.
Locking/Unlocking Problems
Should your Hornbill M1 Smart Lock fail to lock or unlock, initially check the battery level within the app – low batteries can cause operational issues. Ensure the door is properly aligned and free from obstructions that might prevent the bolt from extending or retracting smoothly.
Verify that no access codes have been inadvertently deactivated or are conflicting with existing settings in the Hornbill app. Attempt a manual lock/unlock using the physical key to rule out electronic malfunctions. If the motor seems to strain, avoid forcing it.
Restarting the lock via the app or a battery removal/re-insertion can sometimes resolve temporary software glitches. Contact Hornbill support if problems continue, detailing the specific error and any unusual sounds.
App Errors
If you encounter errors within the Hornbill app, the first step is to ensure you’re running the latest version from your app store. Force-closing and reopening the app can often resolve minor glitches. Check your phone’s internet connection – a stable Wi-Fi or cellular data link is crucial for app functionality.
Clear the app’s cache and data (within your phone’s settings) as a troubleshooting step, though this may require re-pairing the lock. If the app consistently crashes or displays error messages, try uninstalling and reinstalling it.
Hornbill’s support website offers a detailed FAQ section addressing common app issues. Document any error codes displayed and contact Hornbill support directly for assistance if the problem persists.